Terms & Conditions

Last updated: 2026

1. Introduction

These Terms & Conditions govern the use of this website and any engagement between Ascend Escalators PTY LTD (ABN: 78697355954) and you. By accessing this website or requesting our services, you accept these terms in full.

2. Definitions

In these terms, "we", "us", or "our" refers to Ascend Escalators PTY LTD. "You" or "your" refers to the person accessing the website or requesting services. "Services" refers to escalator engineering, maintenance, repair, and related services.

3. Services

We provide specialist escalator engineering services across Australia. All works are subject to a formal quotation and written agreement. The scope of works, pricing, and timelines will be clearly documented before any engagement begins.

We reserve the right to decline any project that falls outside our expertise, safety standards, or operational capacity.

4. Quotations & Pricing

Quotations are valid for 30 days unless otherwise stated. All prices are in Australian Dollars (AUD) and exclude GST unless specified. Acceptance of a quotation constitutes agreement to these terms and any additional terms outlined in the quotation document.

5. Payment Terms

Payment terms are set out in individual quotations. Generally, payment is due within 14 days of invoice date unless otherwise agreed. Late payments may incur interest charges in accordance with applicable Australian law.

6. Intellectual Property

All content on this website, including text, images, logos, and branding, is the intellectual property of Ascend Escalators PTY LTD. No content may be reproduced, distributed, or used without our prior written consent.

7. Limitation of Liability

To the extent permitted by Australian law, our liability for any loss or damage arising from our services is limited to the amount paid for the specific services giving rise to the claim. We are not liable for any indirect, consequential, or economic loss.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under Australian law.

8. Insurance & Indemnity

We maintain appropriate public liability and professional indemnity insurance. You agree to indemnify us against any claims arising from your breach of these terms or your misuse of our services.

9. Website Use

This website is provided for informational purposes only. We do not guarantee that the website will be available at all times or free from errors. We may modify or withdraw the website at any time without notice.

The contact form on this website is for enquiry purposes only. Submitting a form does not create a binding contract or guarantee that we will undertake any works.

10. Governing Law

These terms are governed by the laws of New South Wales, Australia. Any disputes will be resolved in the courts of New South Wales.

11. Contact

For any questions about these terms, please contact us at info@ascendescalators.com.au or call +61 451 304 109.